Shipping & Delivery Policy
Processing & Shipping Time
- All orders are processed and shipped within 3–7 business days after payment is received.
- You’ll receive a confirmation email with tracking information once your order has shipped.
Please note: processing times may be slightly longer during holidays, major releases, or sales events.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size/weight of your order.
We currently offer:
- Standard Shipping (1–3 business days) after dispatch
- Local Pickup (if applicable) – free
Delivery Estimates
Delivery time depends on your location and selected shipping method. Estimated delivery windows begin after your order has shipped, not when it is placed.
We are not responsible for delays caused by carriers, customs, or weather conditions.
Tracking
You’ll receive an email or text message with tracking details once your package has shipped. Tracking updates may take up to 24 hours to appear.
Local Pickup (if applicable)
If you choose local pickup, we’ll notify you by email when your order is ready. Please pick up your order within 7 days unless other arrangements are made.
Lost or Damaged Packages
We are not responsible for lost, stolen, or damaged packages once they have been shipped. If your order arrives damaged, please contact us right away with photos so we can help file a claim with the carrier.
Address Accuracy
Please double-check your shipping address before placing your order. We cannot make changes after your order has shipped. Orders returned due to an incorrect address may incur additional shipping fees.